Refund and Returns Policy
At Western Watch BD, trust is not a marketing word — it is the whole business model. If your timepiece does not feel like the right one the moment it reaches your wrist, our 7-Day Easy Return policy exists to make that completely, genuinely okay.
The watch must be unused, unworn, and in its original packaging with all tags, protective films, and warranty cards intact.
Contact us within 24 hours at support@westernwatchbd.com or call 01838-647763 for an immediate replacement.
Once we receive and inspect the returned item, approved refunds are processed within 3-5 business days via your original payment method (bKash, Nagad, or Bank Transfer).